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How to Search

Some customers like to browse product categories and others prefer to find what they're looking for as quickly as possible using the Search box. The eway.ca search engine was designed to help people get right to what they want, without waiting. To learn how to use our search engine to its fullest capabilities, please read the information below.


Entering What You Want To Find

Single Word Search
You can enter a SKU, Item Number, Manufacturer or Product Name into the Search box (see definitions below).

Multi-Word Search
The eway.ca search engine allows you to do a multi-word search on the Manufacturer, Product Name and Product Description (see definitions below).

Automatic Search Suggestions
The eway.ca search engine will automatically make keyword search suggestions based on the text that you enter in the Search box. These keyword suggestions are based on the product categories available on eway.ca and allow you to find your products easier and faster.


Can't Find a Product?

Staples Business Advantage strives to provide our customers with the best possible selection of products. If you can't find a product in eway.ca that is listed in the catalogue, you may be restricted from seeing it by your organization's purchasing rules. Consult with the guidelines provided by your internal purchasing department in this case. For help finding any other products, please contact Customer Care at
1-877-272-2121.


Definitions

Manufacturer
The maker or vendor of the product, such as IBM, Hewlett-Packard, Sharp, Avery and Bic.

Product Name
How the product is officially referred to, such as "Laser Paper".

Product Description
The extended definition of the product, such as "Paper, Premium Laser, 8.5" x 11", 98 bright, 500/pk .".

SKU
"Stock Keeping Unit" - a unique number listed on products in Staples Business Advantage catalogues. A SKU number is equivalent to a Staples Item Number.

Item Number
The Staples Business Advantage Item Number is our special identifier for a product. It is listed on products in the Staples Business Advantage catalogues.
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